tk197 Privacy Policy

Introduction to Our Privacy Practices

tk197 is a trusted online casino and sports betting platform serving players across Bangladesh. This Privacy Policy explains how we collect, use, store, share, and protect information about you when you visit and use our website at tk197.ws. We encourage you to read this document carefully so you understand your rights and our obligations.

By accessing or using the tk197 platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, please refrain from using our services. We may update this policy periodically; the most current version will always be published on this page.

Information We Collect

We collect information in several ways depending on how you interact with our platform. The categories below outline what types of data we may gather during normal use of tk197.

Personal Identification Information

• Full name, date of birth, and gender (required for account registration and age verification)
• Email address and mobile phone number used to register your account
• National ID or passport information when required for KYC identity verification
• Residential address in Bangladesh (city, district, postal code)

Financial and Transaction Information

• Mobile financial service account numbers associated with bKash, Nagad, Rocket, or Upay transactions on tk197
• Deposit and withdrawal transaction records, amounts (in BDT), dates, and reference numbers
• Bonus eligibility records, rollover completion status, and promotional reward history

Technical and Usage Data

• IP address, browser type and version, operating system, and device identifiers
• Pages visited on tk197, session duration, click-stream data, and referring URLs
• Cookies, local storage tokens, and similar tracking technologies as described in Section 7

How We Use Your Information

The personal data we collect is used strictly to operate, improve, and secure the tk197 platform and to provide our players in Bangladesh with a smooth, compliant experience. Specifically, we use your data to:

• Create and manage your player account, verify your identity, and confirm you meet the 21+ age requirement
• Process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods
• Deliver and customise your gaming experience, including personalised bonus offers and game recommendations
• Communicate with you about your account, transactions, promotions, and platform updates via email or SMS
• Detect, investigate, and prevent fraudulent transactions, money laundering, and other illegal or unauthorised activity
• Analyse aggregate platform usage to identify technical issues, improve site performance, and enhance responsible gaming tools

Key Privacy Commitments

Sharing Your Information

tk197 does not sell your personal data. We may share it with trusted third parties only in the following limited circumstances:

• Payment processors such as bKash, Nagad, and Rocket — solely to complete your deposit and withdrawal transactions
• Game technology providers (such as Pragmatic Play, Evolution Gaming, or Spribe) who power the games available on our platform — limited to data required for game session integrity
• Legal and regulatory authorities when we are required by law, court order, or government authority to disclose information
• Fraud prevention and anti-money-laundering screening partners to protect all users of the platform

Any third-party service providers we engage are contractually required to protect your data and may only use it for the specific purpose for which it was shared. We do not authorise them to use your data for their own marketing or commercial purposes.

Cookies and Tracking Technologies

tk197 uses cookies and similar technologies to enable essential site functionality, remember your preferences, analyse platform performance, and deliver a personalised experience. Cookies are small text files stored on your device when you visit our site.

We use the following categories of cookies:

• Essential cookies — required for login sessions, security tokens, and core platform navigation; these cannot be disabled without breaking site functionality
• Analytics cookies — help us understand how players navigate the site, which games are most popular, and where technical errors occur
• Preference cookies — remember your language setting, currency display (BDT), and UI preferences across visits

You can manage or disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of tk197. For more information, refer to your browser's help documentation.

Data Retention

We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this Privacy Policy. In practice, this means your account information and transaction records are retained for the duration of your active relationship with tk197 and for a reasonable period afterwards to comply with financial record-keeping obligations.

If you close your account, we will delete or anonymise your personal data unless we are legally required to retain specific records. Data required for fraud prevention, dispute resolution, or regulatory compliance may be held for longer periods as permitted or required by applicable law.

Your Privacy Rights

Regardless of where you are located in Bangladesh — whether in Dhaka, Chittagong, Sylhet, Khulna, or elsewhere — you have the following rights regarding your personal data held by tk197:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — request deletion of your data where it is no longer needed for the purposes collected
• Right to restrict processing — ask us to limit how we use your data in specific circumstances
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting prior lawful processing

To exercise any of these rights, please contact our support team at [email protected]. We will respond to all verifiable requests within a reasonable timeframe. We may need to verify your identity before processing certain requests to protect your account security.

Third-Party Services and Links

The tk197 platform integrates with third-party game studios and payment service providers to deliver its services. These providers operate under their own privacy policies, which we encourage you to review if you have concerns about how they handle data. tk197 is not responsible for the privacy practices of third-party services that operate independently of our platform.

Payment service providers including bKash, Nagad, and Rocket process transaction data under their respective terms of service and privacy frameworks. We share only the minimum data required for each transaction and do not grant these providers access to your full account profile or gaming history beyond what is strictly necessary.

Children's Privacy

tk197 is strictly an adult-only platform. Our services are intended solely for individuals aged 21 years and older. We do not knowingly collect personal data from anyone under the age of 21. If you believe that a minor has registered an account or provided personal information on our platform, please contact us immediately at [email protected] so we can take appropriate action, including permanently closing the account and deleting any associated data.

Changes to This Privacy Policy

tk197 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page and, whereappropriate, notify registered players via email or an in-platform notification. We encourage you to review this page periodically to stay informed about how we protect your data.

Your continued use of tk197 after any changes to this Privacy Policy constitutes your acceptance of the revised terms. If you disagree with any updated provisions, you should discontinue use of the platform and contact us to request account closure.

Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how tk197 handles your personal data, our dedicated support team is here to help. We aim to respond to all privacy-related enquiries within 5 business days.